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Transfercabs

Good to know

Questions, answered.

How the booking works, what the price covers, where to find your driver and what happens when a flight is late. If something isn't here, email us and we'll answer it properly.

How do I book a transfer?

Send us a quote request through the form on this site. Tell us the date, the pick-up, the destination, how many passengers and bags, and your flight number if you have one. We reply by email with a fixed, all-inclusive price — usually the same day, always within 24 hours. Nothing is charged until the journey is confirmed.

Why is there no phone number?

Because everything we do runs on written detail: flight numbers, addresses, tee times, ferry sailings, child ages. Email means nothing is misheard, you have a written record of exactly what was agreed, and our drivers stay focused on the road rather than on a ringing phone. Every request is answered personally.

Is the price really fixed?

Yes. The figure we quote is the figure you pay. It includes motorway tolls, airport car parking, flight monitoring, luggage handling, the meet-and-greet and up to 60 minutes of free waiting after your flight lands. There is no meter in the car, no booking fee and no card surcharge. Journeys picked up between roughly 11 pm and 6 am may carry a night supplement, which we always include in the original quote rather than adding afterwards.

Where will my driver meet me at Dublin Airport?

Inside the arrivals hall of your terminal, past customs, holding a printed board with your name on it. Not in a car park and not on the kerb. Dublin has two terminals with separate arrivals halls; we work out which one you land in from your flight number, so you do not need to tell us.

What happens if my flight is delayed?

Nothing you need to do. We monitor your inbound flight number on every airport booking and adjust the pick-up automatically, whether you land early or hours late. Waiting time in that situation is not charged. If your flight is cancelled and you are rebooked onto another day, email us — that is the one change we cannot see from the flight data.

How many people and suitcases fit?

A saloon car takes up to 3 passengers with two large suitcases or three medium, plus cabin bags. A minivan takes up to 7 passengers with up to 7 large suitcases — though seven adults and seven large cases is genuinely at the limit. If you are close to either boundary, or travelling with golf clubs, tell us at the quote stage and we will size the vehicle properly.

Do you carry golf bags?

Regularly. Four golfers with full bags and suitcases will fill a seven-seater properly, so for groups of six or more we run two vehicles in convoy rather than pretending it fits. Multi-day golf itineraries — Adare, Ballybunion, Lahinch, Doonbeg, Tralee, Waterville — are run with the same driver and vehicle throughout, so the clubs stay in the boot.

Are child seats available?

Yes, free of charge on request. Please tell us the children's ages when you request the quote so we bring the correct seats — infant carrier, forward-facing seat or booster.

How do I pay?

By card or cash to the driver on the day, or by bank transfer in advance for corporate accounts. There is no charge for paying by card. Company invoices with purchase-order references are available on request.

Can I cancel?

Yes — cancellation is free. We would much rather know in good time than hold a vehicle for a journey that is not happening. Just reply to your confirmation email.

Do you cover destinations that aren't on the price list?

Yes. The published list covers our most-requested routes; we cover the whole Republic of Ireland and Northern Ireland. Send us the details through the quote form and we will price it on exactly the same fixed-fare terms.

Can the driver wait and bring us back?

Yes, and for day trips it is usually the sensible way to do it. Tell us how long you want at the destination and where you are going afterwards, and we will price the whole day rather than two separate one-way fares.

Still unsure about something?

Ask. There is no obligation and no charge for a question — and we would much rather clear something up now than have it become a problem in an arrivals hall at six in the morning.